How Virtual Consultations Work
ChekUp247 seamlessly connects South African patients with certified HPCSA medical doctors for secure, on-demand clinical care.
Choose Your Doctor & Desired Time Slot
Browse our public directory of general practitioners and specialists across South Africa. Filter by medical specialty, languages spoken (English, isiZulu, Afrikaans, etc.), patient reviews, and upfront consultation rates. Select an available 30-minute booking window.
Secure Escrow Payment via Paystack
Pay securely using your Visa or Mastercard debit/credit card, Instant EFT, or your ChekUp247 platform wallet credits. Your payment is held safely in escrow and is only disbursed to the doctor after the consultation is completed.
Attend Your Private HD Video Call
Receive automated SMS, WhatsApp, and email reminders 24h, 1h, and 15m prior to the slot. At consultation time, tap 'Join Consultation' to enter an encrypted video room powered by Daily.co. Talk face-to-face with your physician from any phone, tablet, or laptop.
Get E-Prescriptions & Medical Aid Invoices
Immediately following the consultation, download your digitally signed e-prescription with ICD-10 diagnostic codes and SAPC standards. Take the PDF to any South African pharmacy or email it directly. Download an itemized receipt with the doctor's practice number for reimbursement.
System & Technical Requirements
Everything you need for an uninterrupted HD video consultation
Any Modern Browser
Google Chrome, Apple Safari, Microsoft Edge, or Mozilla Firefox.
Camera & Microphone
Built-in smartphone camera or webcam with standard microphone.
Stable Internet
Minimum 1 Mbps broadband, 4G, or 5G mobile data connection.
Private Space
Quiet, well-lit room ensuring clinical confidentiality and privacy.